FAQ

Entries close Friday 17th October at 4pm, unless sold out prior! 

Riders participating in Amy’s Gran Fondo or Medio Fondo must enter online prior to 4pm, Friday 17th of October.

Family Fondo riders can enter online or in person at the Registration Tent at the Event Village.

It depends on your preferred distance! See Amy’s Gran Fondo prices here, and Medio Fondo prices here. The Family Fondo event is free to enter.

Transfer
If you are unable to attend the event for any reason, you are eligible to transfer your entry to another O2 Events event, provided the request is made via email on or before 11:59pm (AEST) Tuesday 30th September 2025, and the event you wish to transfer into is still open for general entry and is within 12 months of the event. If there is an increase in entry fee, you will be required to pay the difference, if there is a reduction in entry fee this is not refundable. The Transfer is not available to you, if you have transferred or deferred into this event or entered the event through the use of an Event Credit. All transfers are final.

Withdrawal
If you cannot participate in the event for any reason, 75% of participant entry fees is refundable. Participants must notify the organiser of their withdrawal and refund request prior to Thursday 25 September 2025 11:59pm (AEST). After the stipulated date, entry fees are non-refundable for withdrawals initiated by the participant. Requests for refunds must be notified to the organiser in writing via email at info@o2events.com.au

Where eligible, please allow up to 14 business days for your refund to be processed. The refund is automatically issued to the credit card originally used to pay for the registration. If this card has since been cancelled or has expired it is the participant’s responsibility to notify our team when requesting the eligible refund.

The following additional purchases paid for at time of entry (if any) will be refunded in addition to the entry fee: AusCycling One Day Race Membership. Any other additional purchases, already paid for on your behalf by O2 Events to a third-party service provider such as merchandise or charitable donations, are not refundable.

The Participant Withdrawal Policy is not available to participants who have transferred or deferred into this event, or entered the event through the use of an Event Credit.

Yes – you are welcome to start in your preferred wave on the day and do not need to notify us of this change.

Yes – you can upgrade or downgrade your distance by clicking ‘transfer sub-event’ on your Race Roster Dashboard.

Please note, participants will be charged the difference in registration fees, at the current pricing period, when upgrading distances.

If you have already received your Rider Kit through mail out, please get in touch via email at: info@o2events.com.au

The first team member to enter can create a team upon registration. They will receive the 10% discount, as will subsequent team members.

Joining an existing team? Just select the relevant team when prompted during registration to receive the 10% team discount.

We can add a participant to a team after registration, however please note that the discount is not offered retroactively.

A. Postage and Safety Briefing

• Kit Postage is available for purchase during registration until Wednesday, 1st of October at 4pm. Please note, we are unable to bundle Race Kits for postage and do not ship to international addresses. All Kits will be mailed 2 weeks prior to Event Weekend.
• Those who have paid for Rider Chip Postage will receive the Online Safety Briefing link in September.
• Participants who have purchased postage must complete the Online Safety Briefing prior to their chip being posted, otherwise they become part of the pick-up group below.

B. Pick Up and Safety Briefing

• Participants who have opted to pick up their Rider Kits will receive the Online Safety Briefing link 10 days out from the event.
• You MUST complete this online briefing prior to collecting your kit.

A. 122km – Lorne (Sat & Sun)

Gran Fondo Kit Collection is available from the Registration Tent at the Lorne Event Village between the following times: 

• Saturday 18th October, 10am – 4pm
• Sunday 19th October from 5:30am

B. 45km  – Lorne (Sat) / Apollo Bay (Sun)

Medio Fondo Kit Collection is available from the following locations:

• SATURDAY 18th October, LORNE Registration Tent, 10am – 4pm
• SUNDAY 19th October, APOLLO BAY Start Line, 8am – 11:45am

C. Family Fondo –  Lorne (Sat & Sun)

Family Fondo riders can collect their Rider number plates from the Registration Tent in the Lorne Event Village between the following times:

• Saturday 18th October 10am – 4pm 
• Sunday 19th from 5:30am – 9:05am.

Yes – just visit the Event Store here to purchase postage before Wednesday 1st of October. 

Log in using your registration confirmation number and surname.

• Do not worry – we have replacement Rider Numbers available to be picked up at the Registration Tent in the Lorne Event Village (see kit collection times above).
• Medio Fondo riders staying in Apollo Bay can collect their replacement Rider Numbers from the Start Line in Apollo Bay on event morning.

Gran Fondo = 16 years old

Medio Fondo = 12 years old

Family Fondo = 6 years old (children under 6 years old may take part in tag-alongs and bike seats)

Ages are calculated as of December 31st, 2025.

Note: All children under the age of 16 must be accompanied by an adult parent or guardian for the entire time they are on course.

In order to meet the road re-opening times which are a condition of our road closure permits, riders are required to maintain an average speed of 18 km/h. Riders falling behind the average speed will have the option to get a lift in the SAG wagon to the next Aid Station or continue under open road conditions.

No. If you do not hold a valid AusCycling race licence, your entry fee includes a day licence which covers you for insurance for this event only. All rider’s licence numbers will be verified by AusCycling. If your licence number is not verified you will not be permitted to start.

AusCycling memberships provide insurance cover for events such as Amy’s Gran Fondo. The non-member price includes one-day rider insurance.

Your entry fee covers the following services: Full road closures, Police support, Ambulance Victoria support, Emergency Medical Services Australia support, Mechanical support on course and in the Event Village, Aid Station food and water, post-ride recovery area access, timing services, SAG wagon support, online result service, rider insurance, rider photographs and the best cycling event in Australia.

Recreation Category riders will start from fastest to slowest, according to the average speed self-nominated at the time of entry. Participants may change their start group on event morning, without notifying the event organisers.

For insurance and safety purposes, all riders are required to complete an online safety briefing. Non-completion will result in the rider not receiving their Timing Stickers and being refused entry to the Gran Fondo or Medio Fondo courses.

Family Fondo riders do not need to complete an Online Safety Briefing, as this is conducted at the Start Line.

Your favourite and comfortable cycling kit – keep an eye on the weather forecast and be prepared with a warm undershirt, arm & leg warmers, gilet, and rain jacket if necessary.

Emergency Medical Services Australia (EMSA) and Ambulance Victoria (AV) will be on the course and on call. Marshals and bike mechanics will be travelling on the course on motorcycles and in cars. Traffic management will be controlling traffic at intersections and volunteers will be guiding athletes for turns at intersections. All of these support services are equipped with radios and can contact Event Control to organise assistance. In the event of a severe accident or emergency, call 000.

Riders can choose from a selection of bikes to ride in the event, including road bikes, mountain bikes, city bikes, hybrid bikes and cross bikes. E-bikes are also permitted, however participants are responsible for ensuring their battery is charged and can sustain their race distance.

Handbikes are permitted when required due to a disability. Tandems are only permitted for vision-impaired riders, in which case only the vision impaired rider is required to register.

The following bikes are not permitted: recumbents, bikes with tri or aero bars.

Yes, UCI regulations have authorised the use of disc brakes in mass participation road events.

Local bike store, Hendry’s, offers a wide range of road bikes available to hire. For more information or to make a booking, please click here.

Yes, Australian Law, AusCycling and UCI regulations all mandate the use of helmets. All riders must wear an Australian Standards Certified helmet. The certification sticker must be visible inside the helmet.

Click here for detailed road closure information and visit our interactive Road Closure Map, for affected roads and relevant times. Simply click a stretch of road to view the event day closure types, timings and detours.

The traffic info number below will be active on business days leading into the event, as well as on the event weekend Saturday 18th and 19th of October. This number is to be used exclusively for the purpose of obtaining information about traffic in the area.

For general event enquiries, please see the Website FAQs and Event Guide. If your question hasn’t been answered, please email info@o2events.com.au

Traffic Info Line: 0456 479 606

Optional bus and bike transfers can be purchased at the time of registration, or at a later date from the online Event Store. See below for further details:

Don’t wait – transfer space is subject to availability and cannot be purchased once registrations close on Friday 17th of October.

Pre Event Option 1 – Self drop bike SAT Apollo Bay, Bus SUNDAY Lorne to Apollo Bay:

1. Drop your bike off to Mechanics Institute Hall, 21 Great Ocean Rd, Apollo Bay VIC 3233 between 3:30 – 5:00pm on Saturday. 
2. Jump on the bus departing 8am on Sunday from Lorne to Apollo Bay 

Cost = $20

Pre Event Option 2 – Medio Fondo Saturday Bike & Sunday Bus Transfer

1. Saturday Lorne bike drop off between 11am – 4pm 

Mountjoy Pde (Great Ocean Road) opposite Lorne Hotel

1. Sunday Bus Transfer – departing Sunday 8am, Lorne to Apollo Bay

Cost = $30

Pre Event Option 3 – Medio Fondo Sunday Bike & Bus Transfer 

Load your bike and catch the bus on Sunday departing 8am, Lorne to Apollo Bay 

Cost = $60

Post Event Transport – Post Event Medio Fondo Bike & Bus Transfer 

Bus departing Sunday 3:30pm, Lorne to Apollo Bay 

Cost = $30

Riders staying in Lorne are encouraged to ride to the start from their accommodation. Parking areas for riders not staying locally will be signed as you arrive in Lorne.

Limited parking is available on the Lorne foreshore which will be managed by the Parents and Friends of the local Lorne P-12 College. The cost is $10-15 per car with all funds going directly to improvements to the school’s grounds.

Click here for suggested accommodation links and information.

We ask that you assemble at the Start Line at least 15 mins prior to your event start time:

Start Times

7:15am – UCI Gran Fondo World Championships Road Race

9:00am – Amy’s Gran Fondo – Recreation category

9:30am – Family Fondo – Lorne (outside Lorne Hotel)

12:00pm – Medio Fondo – Apollo Bay (Visitor Information Carpark)

Yes! Many volunteers are needed to assist the event team in the delivery of Amy’s Gran Fondo and the UCI World Championships. Volunteers are a critical part of any major event and we love having them involved.

Register to Volunteer now – email info@o2events.com.au

For more information, please visit the UCI Gran Fondo World Championship website and  FAQs page.

Please visit the Event Info Tent on event day to claim lost property that has been handed in. Unlabelled lost property will be donated to local charities after event weekend.

Visit Race Atlas here to view your course photos! Just search by name or Race Number.

You can donate or create a Grassrootz fundraising page during the registration process. 

Click here to view the Fundraiser Leaderboard or to make a donation!

If you have already registered or created your team and wish to start a fundraising page, please contact Grassrootz at support@grassrootz.com

We Proudly Support Amy’s Foundation as the official charity partner for the Amy’s Gran Fondo event 🩷 You are welcome to support your chosen charity independently of the AGF registration page.

No, under ATO law a Tax Invoice has been issued and cannot be revoked. To donate to Amy’s Foundation or Sponsor a Fundraiser, please click here.